THE IMPACT OF DIGITALIZATION OF BANKING SERVICES ON THE NUMBER OF CUSTOMERS AND PROFITABILITY
- Authors
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Eshkobilov Ahmad Javliyevich
Teacher, Department of Network Economics Termez State University of Engineering and Agrotechnology
Author
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- Keywords:
- Digital banking, internet banking, mobile banking, profitability, customer base, fintech, digital transformation, banking services.
- Abstract
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This article analyzes the impact of digitalization of banking services on customer base and bank profitability. The role of digital banking, internet banking, mobile applications, and fintech solutions in expanding the customer base and improving operational efficiency is examined. The study also highlights the reduction of operational costs, diversification of income sources, and improvement of service quality resulting from digital transformation.
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- Published
- 2026-06-10
- Issue
- Vol. 2 No. 6 (2026)
- Section
- Articles
- License
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This work is licensed under a Creative Commons Attribution 4.0 International License.
