CONFLICTS IN VIRTUAL COMMUNICATION AND THEIR LINGUISTIC EXPRESSION
Keywords:
Virtual communication, online conflicts, computer-mediated communication (CMC), politeness theory, face-saving, discourse analysis.Abstract
This article provides a theoretical and practical analysis of the linguistic features of conflicts arising in virtual communication environments (social networks, forums, messengers). It highlights the causes of conflicts, their linguistic indicators, developmental stages, and mitigation strategies. Additionally, it explains how the format of online communication and its supplementary tools (paratext), in contrast to face-to-face conversations, influence the emergence of conflicts.
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